Privacy
Privacy Policy
This policy explains what information is collected when you browse the site, submit checkout details, or contact support, and how that information is used to operate the storefront responsibly.
Information we collect
Contact details, delivery information, order contents, operational notes, and support messages submitted through checkout, WhatsApp, or email.
Why we use it
To review orders, confirm availability, handle prescription checks, communicate with customers, and maintain operational records.
How long records are kept
Order and support records are retained for operational, compliance, fraud-prevention, and dispute-handling purposes for a commercially reasonable period.
Sharing limits
Information is shared only where needed to operate the storefront, complete delivery handling, or meet legal or compliance obligations.
Communications and data handling
- WhatsApp and email are used to continue customer-initiated support and order handling.
- Operational logs may include host, referrer, user-agent, and order event information for diagnostics and fraud review.
- Information submitted should be accurate and limited to what is necessary for support and order handling.
- Requests about privacy or data handling should be sent to orders@zopatbestprice.online.